While the technologies enabling remote equipment access have been present for quite some time, adoption has been slow. This is partially attributable to the disparate needs and goals of CPGs’ information technology (IT) and operations technology (OT) functions. More progress has been made in remote monitoring of equipment for predictive maintenance and improved OEE, but for security reasons, less has been made on in-bound troubleshooting, as fear of data breaches and cyber-security risks mount.

To help bridge this gap and provide guidance to choices about remote equipment access, the OpX Leadership Networks Remote Equipment Access Solutions Group created this Remote Equipment Access Options Analysis document.