Three decades of customer success

Exceptional ROI, responsive ongoing support, and melters that perform beyond expectation all add up to happy customers and relationships that last for decades.

Read the stories Inquiry

Customer success stories

Read about the industry trailblazers who have grown their businesses with the help of PTL equipment and support.

TruFood

“The sanitary design and build quality of the melter is second-to-none. What’s obvious is the amount of time and thought that has been put into all aspects of the machine.”

Joycone

“It was a great experience. The quality of the equipment is superior, as was the support.”

Hearthside Foods

“PTL’s equipment and approach to customer service enables us to create a competitive advantage. By being open to our modifications and design change requests, we can create superior solutions for customers and gain increased flexibility in our operations. Their equipment reliability and exceptional sanitary design are outstanding.”

Creating Together: an open, collaborative, responsive process

Our uniquely collaborative approach means your input is as valuable as our expertise. The result? Fit-for-purpose melters. We call it Creating Together. It’s an approach that’s been effective for more than 30 years, delivering performance in everything from hygienic design and cleaning to optimum safety, waste reduction, product consistency, and ease of operation.

Defining your challenge

Assessing your goals and challenges ensures we understand what you need from your equipment.

Consultation

You’ll meet with PTL to discuss your application, contractual requirements, budgets, and timelines, all under strict confidentiality. You’ll also be taken through how we approach unique design and build applications.

Designs

After a kick-off meeting with you, our team goes to work. They’ll consider your space, workflow, goals, and existing equipment to produce basic models, sketches, layouts, and process-flow diagrams for you to review.